Chatbotta Help
Welcome to the Chatbotta help. Pick a guide below to get started. Inside Chatbotta, the “Help” panel on the right of any page also links to the guide for that page.
繁體中文：Chatbotta 使用說明
Get started
Section titled “Get started” Create your bot Answer three questions and get a first bot in minutes
Overview and project settings Bot status, members and roles, plan and preferences
Bot not replying? Check the plan, channels, publishing and knowledge in order
Channels
Section titled “Channels” Channels Connection status, reauthorizing and disconnecting
LINE Official Account Paste a channel access token and turn on the webhook
Facebook and Instagram Connect Messenger and Instagram messages with Facebook
Website chat Put a chat button on your website, with a JavaScript API
Build flows Triggers, steps, fields, testing and publishing
Step reference Settings and notes for all 29 steps
Copilot Build flows and tidy knowledge by chatting; it asks before changing anything
Connect ChatGPT or Claude (beta) Set up your project with your own AI over MCP
Features
Section titled “Features” Chats Reply to customers, take over and return chats to the bot
Knowledge Let AI answer customers from your knowledge
Apps External tools and Google Sheets
Booking (in Chinese) Staff schedules, time slots, SMS verification and reminders
Cloudbeds Connect Cloudbeds so AI can check availability and book rooms
Looking for examples and tutorials? See our guides (in Chinese).
No account yet?
Section titled “No account yet?”Start a free trial and have your first AI customer service bot running in minutes.
Start for free