ChatbottaAI
AI customer service for small businesses in Taiwan
AI customer service
that gets things done
Chatbotta answers from your own content, checks availability, and books appointments right in the chat. Every reply is checked before it’s sent, and anything it can’t handle goes straight to your team.
Product
A look inside
Knowledge base, flows, inbox, and bookings, all in one place.
Upload your content. The AI learns to answer.
Add FAQs, price lists, or web pages, and the AI answers questions in plain language. The more you add, the better it gets.
- Supports PDF, Word, web links, and other sources
- Prices, services, and policies become answers customers can find
- Built-in test chat to check answers before you go live
- Keep adding knowledge from real conversations so answers keep improving
Why Chatbotta
Answering is the easy part
Plenty of tools can answer questions. Chatbotta gets things done, brings in a person when it matters, and shows its prices up front.
It books, not just replies
Most bots say “Sure, you can book” and send the customer a form.
It checks your real schedule and room availability and books right in the chat. Anything that needs your OK is one tap in LINE.
How booking worksA person is always there to step in
Most bots go in circles when they’re stuck, and nobody notices when they break.
Every reply passes three checks before it’s sent. If a check fails or something goes wrong, a person takes over and the customer is told.
How replies are checkedPricing on the website
Most platforms want a sales call and an annual contract.
From NT$1,999/month, billed by AI conversations, no long-term contract. Sign up and start your trial today.
See pricingAlso
- Answers from your content
- Upload FAQs, price lists, and service details. Changes take effect right away.
- Build once, run on four channels
- One flow becomes LINE rich menus, Meta button templates, and your website chat.
- Works with your tools
- One-click booking system and Cloudbeds, plus Google Sheets. Plug in your own systems over MCP.
Businesses using Chatbotta
The AI keeps learning, and most guest questions now get answered without us lifting a finger.
It solved our staffing problem. With replies around the clock, our customers are noticeably happier.
Curious how it would work for your business?
Built for how your business works
Knowledge, flows, and bookings set up for your industry. Here’s what customers actually ask.
Hospitality
Guesthouses, inns, hotels
Answers about rooms, check-in and local tips. Quotes prices, takes bookings, and checks availability in Cloudbeds or Mews.
- “Do you have a double room this Saturday? Two adults and a child”
- “Can we bring our dog?”
E-commerce & retail
Brand websites, online stores
Product questions, order tracking and returns. No order slips through, even during a big sale.
- “Where’s my order? #38291”
- “Can I exchange it if the size is wrong?”
Beauty & salons
Hair salons, nail salons, beauty studios
Answers about services and prices. Customers book a stylist in LINE, and reminders cut no-shows.
- “Is Amy free Saturday afternoon? I’d like a cut and color”
- “Can I see which colors would suit me first?”
Professional services
Accounting, legal, design, education
Explains your services and fees, books consultations, and passes anything that needs your judgment to you.
- “Do you handle company registration? How much does it cost?”
- “Can I book a consultation on Friday at 10:00?”
Explore by channel: LINE AI customer service · Website AI chat · MCP integration for developers · All solutions
How it works
Live in three steps
No engineers needed. We help you set up during the trial, and most businesses go live within a few days.
01
Connect your channels
Paste your LINE Channel Access Token and you’re connected. Sign in to authorize Facebook and Instagram, and paste one embed code on your website.
02
Add what you know
Upload FAQs, price lists, and service details, and the AI learns your business. During the trial, we help you organize it.
03
Go live
The AI replies and takes bookings around the clock. Anything it can’t answer goes to a person.
Pricing
Plans start at NT$1,999/month,
billed by AI conversations, no long-term contract.
FAQ
Frequently asked questions
How is this different from keyword auto-replies?
Keyword auto-replies only recognize fixed words, so they fail as soon as a customer phrases things differently. AI customer service understands everyday questions and finds the right answer in the knowledge base you upload. It can also take bookings and look up information, and it hands off to a person when it can’t answer.
Which messaging platforms are supported?
LINE, Facebook Messenger, Instagram Direct, and website chat. Messages from all four channels are managed in one inbox and share the same knowledge base and flows, so one change applies everywhere.
What kinds of businesses use Chatbotta?
Any business whose customers ask questions or book by message. Most of our customers today are in hospitality (booking inquiries, check-in info), e-commerce and retail (product questions, order lookups), salons and beauty (service prices, booking a stylist), and professional services (scheduling consultations). See the solutions pages for how each industry uses it.
Will AI replies add to my LINE messaging bill?
No. LINE Official Account only charges for push messages you send proactively. AI replies to customers are reply messages, which LINE doesn’t charge for.
Never leave a customer waiting
Try it for 14 days with real customers. We’ll help set up your knowledge base and flows, and can extend the trial if you need more time. Rather talk first? Book a 30-minute demo.
- Trial
- 14 days, all features
- Onboarding
- We help set up your knowledge base
- Payment
- No credit card, no automatic charges
- Contract
- Monthly billing, no long-term commitment