Pricing
Try it free. Pay when you’re sure.
Start with a free 14-day trial, and our team helps you go live. Need more time? We can extend it based on your progress. No credit card needed. When you’re ready to pay, use a card in the back office and your plan starts right away. Every plan has the same features and connects LINE, FB, IG, and your website, with no charge per channel. Just pick your AI conversation volume.
Free trial
Test it on real customers with our help. Can be extended if you need more time.
- All features included
- All channels (LINE, FB, IG, website)
- AI replies and knowledge base
- Help setting up your knowledge base
Starter
For solo businesses and small teams. Every channel and feature.
- 300 AI conversations per month
- All channels (LINE, FB, IG, website)
- AI knowledge base and flow designer
- In-chat booking module
- External tools (MCP) and third-party integrations
- Unified chat inbox with human takeover
Growth
Most popularEverything in Starter, with 5× the conversations.
- 1,500 AI conversations per month
- Everything in Starter
- Priority support
Enterprise
For high volume and custom integrations, priced to fit.
- Custom AI conversation volume
- Custom enterprise integrations (API, third-party systems)
- Dedicated support contact
- Training and onboarding services
Pay by card in the dashboard and your plan starts right away. Going over your AI conversations never interrupts service; extra conversations are billed at your plan’s overage rate at the end of each billing period. Track usage and rates under “Plan and billing” in the dashboard. Not sure which plan fits? Book a free demo.
FAQ
Pricing questions
How does the free trial work? Do I need a credit card?
No credit card needed. Sign up and start, and the trial never turns into a paid plan on its own. The 14-day trial includes every feature (all channels, AI knowledge base, flow designer, unified inbox, and chat booking module; connecting a second LINE Official Account needs a paid plan). Our team helps you set up and build your knowledge base, so you can test it on real customers. If setup isn’t finished in time, we can extend the trial based on your progress.
How much does it cost? How are AI conversations counted?
Plans are priced by AI conversations per month: Starter is NT$1,999/month for 300, and Growth is NT$6,999/month for 1,500, plus priority support. High volumes or custom needs are quoted based on the size of your business. Every plan has the same features, including the chat booking module and API integrations, and every plan can connect LINE, Facebook, Instagram, and website chat at once. The number of channels doesn’t change the price. All back-and-forth in one conversation on the same day counts as 1 (the same customer on a different channel or LINE Official Account counts separately), and only actual AI replies count. Roughly, 300 is about 10 customers a day with questions, and 1,500 about 50. You can check this month’s usage in the back office anytime.
Can I connect multiple LINE Official Accounts to one project?
Yes, at no extra cost on every paid plan. If each branch has its own LINE Official Account, they can share one bot, knowledge base, and chat inbox. Each conversation shows which account it came from, and replies go out from that account. You can connect one during the trial and more once you’re on a paid plan. AI conversations are counted separately for each account.
Why charge per AI conversation, not per friend or a flat rate?
Per-friend pricing grows with your list, even if most friends never ask anything. And “unlimited” plans are usually unlimited keyword replies, not AI that understands what customers mean, because every AI answer has a real compute cost. With per-conversation pricing, you pay only when a customer actually asks, and a growing friend list doesn’t raise your bill. Adding a channel doesn’t cost more either, unlike platforms that make you upgrade just to add Instagram. It works out to about NT$5–7 per conversation. Conversations beyond your plan are billed at the plan’s overage rate at the end of each billing period, and service is never interrupted.
What happens if I run out of conversations this month?
The AI keeps replying. Conversations beyond your plan are billed at the plan’s overage rate at the end of the billing period. The usage bar on the Overview page changes color at 90% to warn you, and the “Plan and billing” page shows this month’s usage, the overage rate, and last period’s bill. If your volume stays high, you can upgrade anytime.
Will the AI raise my LINE Official Account messaging fees?
No. LINE Official Account messaging fees only apply to push messages you send. AI replies to customers are reply messages, which LINE doesn’t charge for. However many customers the AI answers, your LINE Official Account bill stays the same, and your whole push budget is still there for marketing.
LINE Official Account already has an AI chatbot. Why do I need Chatbotta?
In Taiwan, the LINE Official Account AI chatbot (beta) requires the NT$100/month advanced chat add-on. It answers common questions from PDFs or images you upload and only works on LINE. According to LINE’s documentation, monthly replies are capped, and some industries, such as healthcare and finance, may not be able to use it. If you only need to answer common questions, it’s a very affordable place to start. Chatbotta is for businesses that need the AI to get things done: check times, make bookings, and call the flows and external systems you set up. LINE, Messenger, Instagram, and your website share one setup, every reply is checked before it’s sent, and anything that goes wrong goes to a person.
Can I upgrade, downgrade, or cancel anytime?
Yes. Pay by credit card online in the back office, and your plan takes effect right away. Upgrade as conversations grow, or scale down in the off-season. Billing is monthly, with no long-term contract and no cancellation fee.
How long does setup take? Do I need an engineer?
No engineer needed. To connect a LINE Official Account, paste the Channel Access Token; for website chat, paste one embed code. During the trial, our team helps you set up and build your knowledge base, and most customers go live within a few days.
What if my company needs custom integrations?
Paid plans support custom enterprise integrations. The platform uses the open MCP standard, so any compatible system can become a tool for the AI, and external tools install from “Apps”. The booking system and Cloudbeds install in one click, Google Sheets can be read and written, and your own systems (like order or membership systems) can connect via MCP. If you need to pass a security review, full security architecture documentation is available. Book a free demo, and we’ll learn what you need and recommend a plan.
How do you handle security reviews and permissions?
Each project is separate, with its data isolated. Members have one of five roles: Owner, Admin, Editor, Agent, or Viewer, and you can customize feature permissions for individual members. All third-party tokens are encrypted with AES-256-GCM, and webhook signatures from Facebook and Instagram (Meta) are verified. If your company needs a security review, contact us for full security architecture documentation.
Need a security review? Contact us for security architecture documentation.
Still deciding? Start here
Feature overview
What the platform does, including security and permissions
How much does AI customer service cost?
Compared with hiring one more person
LINE Official Account pricing in Taiwan
Choosing among the three plans, and which messages cost money
LINE bot platforms compared
Four kinds of platforms, and which fits your business
Last updated: October 2026
Never leave a customer waiting
Try it for 14 days with real customers. We’ll help set up your knowledge base and flows, and can extend the trial if you need more time. Rather talk first? Book a 30-minute demo.
- Trial
- 14 days, all features
- Onboarding
- We help set up your knowledge base
- Payment
- No credit card, no automatic charges
- Contract
- Monthly billing, no long-term commitment