AI customer service for professional firms
Consultations that book themselves.
Missed calls that turn into clients.
The AI answers questions about your services and fees, books consultations in the chat, and hands off to you when it’s stuck. LINE and website chat in one place, so no lead goes cold while you’re in a meeting.
14-day free trial · Guided onboarding · No credit card required
Why it matters
What eats your day
Your time should go to clients, not to repeating answers and juggling calendars.
- 01
A missed call is a missed client
While you’re with one client, the next prospect’s calls and messages go unanswered. The AI replies right away, answers their questions, and captures what they need before they move on.
- 02
Five or six messages to set one meeting
“Which day works for you?” “I can’t do that time.” With the chat booking module, clients pick an open slot themselves and conflicts are avoided automatically.
- 03
The same explanations, every time
What you cover, how you charge, what to bring: every new client asks. Put it in the knowledge base, let the AI explain it first, and spend your time on clients who are ready.
Features
What Chatbotta does for your practice
A front desk that never takes a day off: it answers, screens, and schedules
Answers on services and fees
Upload your services, fee structure, and FAQs. The AI handles every prospect’s first round of questions from your own information.
Book consultations in the chat
Chatbotta has a built-in booking system the AI can use as a tool, so clients check times and book right in the chat. It supports multiple staff, services, and schedules, and clients book through LINE (LIFF) or with a phone number and SMS code. New bookings, cancellations, reschedules, and reminders go to the client’s LINE automatically, and you’re notified too.
The AI screens, you take over
For case-specific questions that need professional judgment, the AI won’t guess. It gathers the background and passes the conversation to your inbox, so you know the whole story when you step in.
Know what clients need before you meet
A guided flow collects the type of need, budget range, and timeline before the meeting or call. Each service in the booking system can also have up to 10 booking questions. The AI asks them one by one in the chat and attaches the answers to the booking.
On after hours and weekends
Prospects reach out when it suits them, not when you’re in the office. The AI replies all year, so the next morning you pick up leads that are already warm.
One knowledge base for every channel
LINE, Facebook, Instagram, and website chat share one knowledge base, so one update applies everywhere.
From first question to booked meeting
When prospects ask about services and fees, the AI answers from your pricing and descriptions and sets the consultation time right in the chat. The Chatbotta booking system prevents conflicts, sends calendar invites, and reminds clients what to prepare.
- Fees quoted from your pricing, never made up
- Clients pick a slot in the chat, no back-and-forth
- Pre-meeting reminders to bring documents make consultations more productive
How it works
Live in three steps
We help you set up during the trial. No engineer needed.
01
Connect your channels
Connect your LINE Official Account and add a chat window to your website with one embed snippet. Every inquiry lands in one place.
02
Add your services and hours
Upload service descriptions, fees, and FAQs, and set the times you’re available for consultations.
03
Go live
The AI answers the first round of questions and books consultations. Anything that needs your professional judgment comes to you.
Want to see everything the booking system can do? Read the built-in booking system overview.
FAQ
FAQ
Every case is different. Can AI really answer professional questions?
It isn’t there to replace your judgment. It handles the repetitive questions up front: scope of services, fees, process, and what to prepare. For case-specific questions, it guides the client to book a consultation or hands off to a person, so you answer those yourself.
Can clients book a consultation in LINE?
Yes. Chatbotta’s booking system (reservation.chatbotta.com) lets clients pick an open slot right in the chat. It prevents conflicts and sends reminders automatically, with no separate booking site and no back-and-forth to find a time. For consultations you want to review first, set the service to require confirmation: bookings stay pending until you approve or decline them in LINE with one tap.
Does it work for a solo practice or small studio?
Especially well. With no admin staff to take inquiries, every missed call is a lost case. The AI acts as a front desk that never takes a day off: it answers questions, collects needs, and schedules consultations.
Could it give clients wrong professional advice and create liability?
No. The AI only answers with what you put in the knowledge base (service descriptions, fees, process) and won’t improvise legal or tax advice. Anything out of scope is always directed to a consultation or a person. You control the boundaries.
How much does AI customer service cost for professional services?
The 14-day free trial includes guided setup, can be extended based on your progress, and needs no credit card. Paid plans are priced by monthly AI conversations, starting at NT$1,999/month. For a solo practice, winning back one case a month that a missed call would have cost you pays for it. See the pricing page for details.
Further reading
How much does AI customer service cost?
Compared with hiring another employee
How to build an AI knowledge base
Turn your service descriptions into answers the AI can give
Should your website have live chat?
Add an AI chat window to your site in 5 minutes
Explore by channel: LINE AI customer service · Website AI chat · Pricing
Other industries: E-commerce and retail · Hospitality · Beauty and hair salons
Last updated: October 2026
Never leave a customer waiting
Try it for 14 days with real customers. We’ll help set up your knowledge base and flows, and can extend the trial if you need more time. Rather talk first? Book a 30-minute demo.
- Trial
- 14 days, all features
- Onboarding
- We help set up your knowledge base
- Payment
- No credit card, no automatic charges
- Contract
- Monthly billing, no long-term commitment