AI customer service for salons
Your salon’s front desk,
right inside LINE
The AI answers questions about services and prices, customers book a stylist and time in LINE, and reminders go out before every appointment. New customers get a reply even when your hands are full.
14-day free trial · Guided onboarding · No credit card required
Why it matters
Sound familiar?
Your hands are busy with a client. Your phone isn’t.
- 01
No free hands for messages
LINE keeps buzzing mid-cut, and by the time you reply, the customer has booked somewhere else. The AI handles prices, hours, and stylist questions so you can focus on the client in the chair.
- 02
Five or six messages to book one slot
“Any openings Saturday afternoon?” “That’s full. How about four?” Let customers pick an open slot themselves in LINE, and the system prevents double bookings.
- 03
No-shows cost you money
Appointments without reminders get more no-shows. Reminders go out automatically, customers can reschedule in the chat, and freed-up slots don’t go to waste.
Features
What Chatbotta does for your salon
From price questions to reminders, a front desk that never clocks out
Book a stylist in LINE
Chatbotta has a built-in booking system the AI can use as a tool, so customers check times and book without leaving the chat. They book through LINE (LIFF) or with a phone number and SMS code. Conflicts are avoided and bookings go straight to the calendar.
Instant answers on services and prices
Upload your services, price list, stylist profiles, and care notes. Questions like “How much is a color?” or “Can I wash my hair after a perm?” get answered right away.
Reminders and change notices
New bookings, cancellations, reschedules, and reminders go to the customer’s LINE automatically, and you’re notified too. Reminders cut no-shows, and follow-up reminders bring regulars back. Stylists get their own booking notices in LINE through a binding link, with no separate account.
Stylist schedules and hours
A dedicated booking dashboard handles multiple staff, services, shifts, and tasks. Set each stylist’s services, bookable hours, and days off, and customers only see times that are actually free.
The AI screens, your stylist takes over
For questions that need a professional eye, like hair condition or special styling, the AI collects photos and details first, then hands off. Your stylist sees the whole conversation.
One knowledge base for LINE, Instagram, and your website
Instagram DMs, Facebook, and website chat land in the same inbox as LINE. Update your prices once and every channel has them.
Customers book themselves. You check the calendar.
Customers ask about prices, choose a stylist, and pick a time in LINE. The AI handles the whole thing and adds the booking to your calendar. When you put down the scissors, you see a full schedule, not twenty unread messages.
- Prices and service times come from your price list
- Shows only times that stylist is actually free
- Hair and styling questions: photos first, then off to the stylist
How it works
Live in three steps
We help you set up during the trial. No engineer needed.
01
Connect your LINE Official Account
Paste your LINE Channel Access Token and you’re connected. Add Instagram, Facebook, and your website too.
02
Add your services and prices
Upload your services, price list, and stylist profiles, and set each stylist’s bookable hours.
03
Go live
The AI answers price and service questions and walks customers through booking. Anything that needs a professional’s judgment goes to the stylist.
Want to see everything the booking system can do? Read the built-in booking system overview.
FAQ
FAQ
Customers book a specific stylist. Can it handle that?
Yes. The booking system supports multiple staff, each with their own services, hours, and days off. Customers pick a stylist in LINE, then choose from times that stylist is actually free, so there are no double bookings.
What if a customer needs to reschedule or cancel last minute?
They can do it right in the LINE chat. The system updates the calendar and frees the slot, and you see the change in your inbox. No appointment book to update by hand.
Most of our customers find us on Instagram. Does it work there?
Yes. Instagram DMs, Facebook Messenger, LINE, and website chat all come into one inbox, and the AI answers from the same knowledge base. Instagram customers can check times and book in DMs too. After verifying their phone number once, they can switch to LINE and still see the same booking. Booking currently works best on LINE.
Will the AI make things up about hair condition?
No. If it isn’t in the knowledge base, the AI won’t guess. It collects photos and details, then hands off to the stylist. You decide which questions the AI answers and which always go to a person.
How much does AI customer service cost for a salon?
The 14-day free trial includes guided setup, can be extended based on your progress, and needs no credit card. Paid plans are priced by monthly AI conversations, starting at NT$1,999/month, and the entry plan already includes the chat booking module. All plans have the same features; only the monthly conversations differ. See the pricing page for details.
Further reading
How to set up LINE auto-reply
Three methods compared, step by step
LINE Official Account pricing in Taiwan explained
Which of the three plans to pick, and which messages you pay for
How much does AI customer service cost?
Compared with hiring another front desk person
Explore by channel: LINE AI customer service · Website AI chat · Pricing
Other industries: Hospitality · E-commerce and retail · Professional services
Last updated: October 2026
Never leave a customer waiting
Try it for 14 days with real customers. We’ll help set up your knowledge base and flows, and can extend the trial if you need more time. Rather talk first? Book a 30-minute demo.
- Trial
- 14 days, all features
- Onboarding
- We help set up your knowledge base
- Payment
- No credit card, no automatic charges
- Contract
- Monthly billing, no long-term commitment